DBT Bureau
Pune, 12 August 2025
Wipro Limited announced the successful completion of a large-scale cloud ERP system transformation, using RISE with SAP S/4HANA Cloud Private Edition for AusNet, Victoria’s largest diversified energy network business. The program, delivered ahead of schedule, replaced legacy systems with an integrated modern cloud platform, marking a significant milestone in the company’s achievement of secure, scalable and future-ready digital infrastructure.
“This was more than a technology upgrade – it was an opportunity for the entire company to rally together,” said Chris Galland, Chief Technology Officer at AusNet. “We worked collaboratively with our partners and our internal teams, both onshore and offshore, to ensure our customers, field teams and retailers had a seamless experience throughout the cutover window. As a result, we have emerged with a platform that is faster, smarter and ready for the future.”
Ketan Panchal, Managing Director and Country Head for Australia, Wipro Limited, said, “The seamless collaboration between AusNet, SAP, and Wipro has resulted in a transformative upgrade for AusNet’s digital infrastructure. Wipro’s expertise lies in navigating businesses through their digital transformation journeys and unlocking potential by integrating cutting-edge technologies, industry-focused solutions, and AI-powered services. This milestone reflects our expertise, especially in SAP and across other Enterprise technologies, to deliver business impact for our clients. We remain steadfast in bringing the best of Wipro globally to Australia, ensuring our consulting-led AI-powered approach empowers clients to thrive in an AI-first world.”
The program sets a new benchmark for ERP upgrades – delivered in just 18 months, it reflects what’s possible when strong collaboration, clear vision and decisive execution come together in the complex utilities environment. The program also achieved a significant breakthrough in field operational efficiency by deploying tailored geospatial mapping tools and advanced asset management solutions on hand-held devices. These innovations will deliver improvement in field productivity, even in remote areas with limited connectivity.
“As one of the largest energy network businesses in Australia, AusNet has a major role to play in delivering reliable and sustainable energy to millions,” said Angela Colantuono, President and Managing Director, SAP Australia and New Zealand. “By combining a modern cloud ERP platform with SAP Business Technology Platform and industry specific solutions, AusNet has created the digital foundation it needs to unlock real-time insights and operate as an intelligent enterprise, enabling it to better meet growing demand, improve efficiency and help accelerate the transition to a cleaner energy future,” “This implementation proves that with the right parties involved, highly regulated, asset-intensive industries can move fast and deliver value quickly.”
The complexity of the cutover process required meticulous planning and collaboration, with the team interfacing with more than 1,600 internal and external users and over 50 energy retailers. Wipro, SAP and AusNet co-designed interim processes that enabled uninterrupted customer service throughout the system outage.
