DBT Bureau
Bengaluru, 27 April 2025
Mid-sized Global Capability Centers (GCCs) in India are outpacing their larger peers in terms of growth rate.
In a survey titled “Mid-Sized Global Corporations Establishing GCCs in India: Navigating Uncertainties with Confidence” done by Inductus GCC, it has been found out that mid-sized GCCs are outpacing the overall GCC market with a 6.2% CAGR compared to the market average of 4.5%.
Mid-sized GCCs typically employ 200-1,000 professionals and are experts in specific domains.
According to the Inductus survey, India will welcome over 120 new mid-market GCCs by 2026, building on the existing base of more than 800 centers currently employing 220,000 professionals.
The mid-market GCC segment in India is projected to see a 15-20% revenue increase between 2024-2026, reflecting the strong confidence global companies are placing in these operations. The report found that 65% of mid-sized corporations plan to increase their GCC investments over the next two years, viewing their Indian operations as crucial to advancing their innovation agendas.
“Mid-sized GCCs have evolved from mere cost-saving centers to strategic innovation hubs driving critical business functions. Our findings clearly indicate that the sweet spot for many corporations now lies in these focused, nimble operations that can deliver specialized capabilities without the complexities of larger-scale centers. What makes these centers particularly valuable is their ability to focus on niche expertise while maintaining the agility to adapt quickly to market changes. They represent the perfect balance between specialized boutique operations and large-scale centers,” Alouk Kumar, Founder and CEO, Inductus said in a release.
Mid-market GCCs already account for nearly 50% of India’s total GCC ecosystem as of 2024, demonstrating their growing dominance in the market.
The Delhi-NCR region, particularly Noida and Greater Noida, is emerging as a preferred destination for these centers, creating significant economic impact through job creation, infrastructure development, and growth of ancillary services. The expansion of these centers into tier-2 and tier-3 cities is leading to increased local employment opportunities and broader regional economic development.
