Athira Sethu
Kochi, 23 December 2024
Singapore Post, or SingPost, has sacked three senior executives following an investigation into misconduct allegations. According to reports, these executives mishandled serious whistleblower allegations of misconduct involving company employees.
The executives—Group CEO Vincent Phang, CFO Vincent Yik, and the head of SingPost’s international business unit, Li Yu—were dismissed on December 21, 2024, following a review by an external law firm.
Related allegations concerned staff in SingPost’s international e-commerce logistics and parcel business. In the opinion of the board, the three executives proved “grossly negligent” in handling the report lodged through a whistleblower program and failed to take the responsible decisions. They also never thought about key facts to influence their judgment, not doing their job in right way. Therefore, confidence that the board had on such leadership was lost.
Phang and Yik, through their lawyers, have said that they will appeal the termination. They argue that the decision was unfair and that they were treated wrongly in the process. Phang and Yik joined SingPost in 2021, while Li Yu started in 2022.
This episode began when a whistleblower report was received by SingPost earlier in 2024 regarding misconduct in the international e-commerce business. Investigations have found that three managers had updated the deliveries for one of the company’s largest customers without permission, violating the procedures of the company. They have been fired, and a police report has been filed against them.
Despite all this, SingPost still tried to assure its customers that services would not be disrupted between Singapore and other destinations served by the postal services. The company informed their customers about the findings of the whistleblower report and took a settlement with the said customer, which included paying compensation but no major business-relationship impact.
