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Adyen and Doctolib partner to modernize consultation payments

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Adyen and Doctolib partner to modernize consultation payments
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DBT Bureau

Pune, 29 Nov 2024

Adyen, the global financial technology platform, has partnered with Doctolib, the European digital healthcare service, to provide medical professionals with secure financial services. Launched recently in France and Italy, this collaboration enables Doctolib to offer online payment solutions and additional financial services, streamlining business and financial management for users. The partnership aligns with Doctolib’s goal to improve data protection and support its growing international user base.

Supporting medical professionals and patients with seamless payment experiences

Doctolib already offers an online payment solution for teleconsultations but wants to be able to offer broader financial services to medical professionals in the future. Adyen’s proprietary banking licence should enable Doctolib’s users to take advantage of a modular suite of embedded financial products with the utmost speed, control and flexibility. In doing so, users will be able to significantly reduce the time spent on administrative tasks that are prevalent in the healthcare industry, freeing up precious time to devote to providing medical care to patients.

Today, users of Doctolib’s clinical and financial software benefit from online payment solutions for teleconsultations and physical consultations. Patients, meanwhile, can register their preferred payment methods in the Doctolib application, and pay for their consultations or those of their loved ones without worrying about whether they’ll have cash or a bank card with them when they pay for their in-office consultation. Adyen is Doctolib’s ideal partner for this transformation.

Adyen: a partner of choice for integrated financial services

Adyen has established itself as the ideal partner for Doctolib to support this transformation. The global player, an expert in local regulations, guarantees full RGPD compliance and data integrity, thanks to data centers based exclusively in Europe. This approach meets Doctolib’s strict data protection requirements.

“This collaboration with Adyen is part of our ongoing drive to simplify administrative procedures for caregivers as much as possible so that they can concentrate on what’s essential: looking after their patients. In the future, it should enable us to develop other financial services that meet their needs, with the highest standards of data protection,” says Jean Urbain Hubau, Managing Director France at Doctolib.

“We are delighted to support Doctolib’s mission to improve the daily lives of medical professionals and simplify access to care in Europe,” said Hemmo Bosscher, SVP, Platforms & Financial Services at Adyen. “Thanks to our platform, Doctolib can expand its range of financial services, and offer secure and transparent payments to the healthcare sector.”

The collaboration between Doctolib and Adyen is already up and running in France and Italy. Doctolib plans to extend it to other European countries, notably Germany. This European partnership will offer robust financial solutions to medical professionals, who will be able to manage their consultations more efficiently.

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