DBT Bureau
Pune, 13 Nov 2024
Adyen, the financial technology platform of choice for leading companies, becomes Motel One’s strategic payment partner. From now on, all payments of the hotel chain will be processed via Adyen’s financial technology platform. The consolidation of online bookings, on-site payments, hotel food and beverage and the digital guest journey creates a seamless and efficient payment experience for guests and supports Motel One Group’s growth objectives.
The existing process at the reception desk will be optimized by state-of-the-art technology to make processes and profitability more efficient and to raise the guest experience to a new level. The new digital guest journey in Motel One’s hotels can save valuable time in the future thanks to a self-service solution from Hotelbird and automated correspondence compared to the conventional and manual check-in of guests by reception staff. Thanks to the cooperation, Motel One has access to all payment processing information, regardless of channel and region, on a standardized platform. This enables automated billing and simplifies financial accounting.
Processing payment data via a unified platform opens up new opportunities for informed business decisions, for example to further improve the customer loyalty of Motel One’s loyal beOne members.
By using Adyen’s unified financial technology platform, Motel One can also respond quickly to the changing needs of the market. The cooperation thus underlines the role of the payment area as a central revenue driver for the company through consolidation and automation. With this partnership, Adyen fulfills its customer promise of constant access to the latest developments and innovations in payment transactions by enabling fast check-outs, flexible user experiences and new sales channels.
“We are delighted to support Motel One as a strategic payment partner,” says Hella Fuhrmann, Country Manager DACH at Adyen. “In this way, we can help to fully exploit the revenue potential and at the same time make a significant contribution to a first-class guest experience.”
“With Motel One’s continued growth, the launch of our lifestyle brand The Cloud One and expansion into the US and other markets, it was crucial for us to have a partner that not only optimizes our payment processes, but is also agile and innovative,” explains Daniel Müller, Co-CEO of Motel One. “Adyen meets these requirements and we look forward to a successful collaboration to provide our guests with a smooth and efficient payment process.”
