Data Biz Times
No Result
View All Result
Tuesday, June 3, 2025
  • Login
  • Home
  • Tech
  • Start up
  • Economy
  • Markets
  • Real Estate
  • Opinion
  • Others
  • Privacy Policy
  • Advertise
Subscribe
Data Biz times
  • Home
  • Tech
  • Start up
  • Economy
  • Markets
  • Real Estate
  • Opinion
  • Others
  • Privacy Policy
  • Advertise
No Result
View All Result
DataBizTimes
No Result
View All Result
Home Markets

Wipro bags AI deal from Nokia for improving digital workplace services

by databiztimes.com
30 April 2024
0
Malay Joshi to head Wipro’s biggest business unit, Americas 1
Share on FacebookShare on Twitter

DBT Bureau

Bengaluru, 30 April

Information technology major Wipro on Tuesday said it has won a multi-million-dollar deal from Nokia to overhaul its employee service desk without divulging the financial details of the outsourcing contract.

According to the company, it is mandated to overhaul Nokia’s employee service desk and provide seamless, real-time IT support to a global network of its employees.

Under the programme, the Wipro team will build a bespoke AI-powered, cloud-based solution for Nokia’s workforce comprising of around 86,700 users across 130 countries. The solution aims to enhance the employee experience by providing highly available, modular, secure, and automated service, the company said in the exchange filing.

Designit, a Wipro company specialising in user experience, will conduct user research to ensure personalised assistance is offered to employees at the right time, the company added.

“Generative artificial intelligence is fast becoming a critical component of digital workplace services. Our technology cloud-based expertise, combined with our design-led approach, will provide Nokia employees a highly personalized support, allowing them to better leverage technology and deliver better value to their customers,” Vinay Firake, senior vice president and managing director of Nordics of Wipro said.

Marije van Donk, VP and head of User Experience, at Nokia, said that Nokia is increasing its efforts to elevate and secure user experiences with its information technology services.

“A key pillar is a modernised remote support concept that uses the latest technologies to provide seamless, secure, and efficient support, regardless of location, device, or network. Implementing this concept will empower our users to self-service their issues, give intelligent and contextual guidance, and connect users with experts. We have chosen Wipro as our partner in this transformation journey,” Donk said.

Popular Stories

  • India is the sixth-largest exporter of textiles and apparels: Economic Survey

    Data Story: Paradip Port Traffic Report for 31 May

    0 shares
    Share 0 Tweet 0
  • TCS CEO earns over Rs 26 crore as employee salaries see healthy hike

    0 shares
    Share 0 Tweet 0
  • Prof PR Mukund on his new book ‘Numbers & Symbols in Vedic Thought’ with Data Biz Times

    0 shares
    Share 0 Tweet 0
  • Data Story: Operating margins of top Indian IT firms in FY25

    0 shares
    Share 0 Tweet 0
  • Why the world is seeing India as a top arms competitor in the near future ?

    0 shares
    Share 0 Tweet 0

Recent News

Introducing hoops AI, your ultimate AI-Powered trading tool

What is prompt engineering? How is it relevant in AI era?

Perplexity AI might be the next big feature on Samsung devices

Perplexity AI might be the next big feature on Samsung devices

IndiGo, BIAL sign MoU for MRO facility at Bengaluru Airport

IndiGo, BIAL sign MoU for MRO facility at Bengaluru Airport

June 2025
MTWTFSS
 1
2345678
9101112131415
16171819202122
23242526272829
30 
« May    

Categories

  • Artificial Intelligence
  • Authored Article
  • Automotive
  • Blog
  • Book Reviews
  • Business
  • Careers
  • Cryptocurrency
  • Data Story
  • Economy
  • Entertainment
  • Gadget
  • Markets
  • Media Release
  • Movie Review
  • Oil and Gas Industry
  • Opinion
  • Others
  • Politics
  • Real Estate
  • Sports
  • Start Up
  • Startup
  • Tech
  • Technology
  • Travel
  • Watches
  • world
  • world

Site Navigation

  • Home
  • Advertisement
  • Contact Us
  • Privacy & Policy
  • Other Links

Data biz times © 2024. All rights reserved.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • Home
  • Tech
  • Start Up
  • Economy
  • Markets
  • Real Estate
  • Opinion
  • Others
  • Privacy Policy
  • Advertise

Data biz times © 2024. All rights reserved.