Athira Sethu
Kochi, 27 September 2024
Bengaluru: Infosys Ltd has announced an alliance with Sally Beauty Holdings (SBH)-the American beauty retailer, the company said in a release. Driving enterprise-scale IT transformation, Infosys will implement best practices in IT operations to bring efficiencies through the optimization of IT service delivery, the release added.
Commenting on the collaboration, Scott Lindblom, CIO, Sally Beauty said, “We are excited to be collaborating with Infosys as we take SBH into the future by modernizing our IT service delivery and meeting the goals set by our ‘Fuel for Growth’ initiative. Embracing AI-amplified IT is a significant step forward for us in enabling us to, in turn, deliver exceptional experiences for our customers.”
The collaboration will also help SBH standardize and simplify their IT systems and services by implementing AI-driven hyper-automation. The transformation will enable SBH to activate enhanced IT services with 24/7 predictive and proactive monitoring, the release said.
Karmesh Vaswani, EVP and Global Head of Consumer, Retail and Logistics, Infosys, said “We are delighted to partner with Sally Beauty Holdings in their journey to embrace industry leadership and excellence in customer experience. Our assembly of Infosys Topaz applied AI assets, shaped from years of our global experience in the retail and consumer goods world, will help SBH to leapfrog ahead with an AI-first enterprise stack. Our collaboration exemplifies the commitment Infosys has to empowering businesses to accelerate their AI-led transformation while amplifying customer delight and operational efficiency.”
The company said the deal will be spread over 5 years without disclosing the financial details.
